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Return Policy

We want you to be satisfied with the products you buy from Rene Herse Cycles. If you bought the wrong item, you can return it according to these guidelines:

  • Only products that were purchased from Rene Herse Cycles can be returned. For products purchased from other retailers, please contact the retailer directly.
  • We are not set up to do exchanges, so please file a return and place a new order for the correct product.
  • Products can be returned, if they are in re-sale condition with unopened packaging, within 60 days of the original purchase. We will issue a refund of purchase price and applicable tax. Items purchased on sale cannot be returned.
  • Products that have been installed and are no longer in re-sale conditions are not covered by our return policy.
  • If product is faulty, please fill out the warranty form.
  • All returns MUST have a valid Return Authorization Number. Please fill out the form below to obtain a Return Authorization Number.

Return Form

  • Item description and quantity (individual item or all items)
  • This field is for validation purposes and should be left unchanged.