I ordered the wrong part. Can I send it back for a refund or exchange?

We are not set up for exchanges. You can return the product, provided it’s still in the original, unopened packaging. This allows you to order the correct part immediately, rather than having to wait until we get back the part you don’t need. Contact us for a return authorization within 30 days. Head to our Returns page for details: https://www.renehersecycles.com/tech-info-returns/