Covid-19 response

Shipping and Tracking during a Pandemic

Quite a few customers are asking why their orders aren't showing up in the tracking information on our web site, why they haven't received the Spring Bicycle Quarterly yet, and other shipping-related questions. We're very sorry about these things, because we can't do anything about them right now. They...

Face Masks Are Back

When we offered our face masks at our cost – and the option to donate them to front-line workers at bike shops – the entire production run was spoken for within just a few hours. Clearly, our customers need masks for their errands and also for their rides when...

Thank you!

This post is to say 'Thank you!' It's no secret that times are difficult. The news are not encouraging. Businesses everywhere are struggling, and we're not exempt. We appreciate your orders at all times, but now they are doubly important. As we take turns working in our empty office and warehouse,...

Covid-19 Petition: Thank you!

Today, we delivered 1674 signatures to the National Governors' Association, as well as to each state's governor, urging them to develop strategies for the time after the current lockdowns. We all want to return to our normal lives – as much as possible – but this requires keeping the...

Keeping our employees safe

Yesterday, Washington State finally issued an order for everybody to stay at home to slow the spread of the novel coronavirus. It's something most of us wanted to see much sooner, and we've been acting for several weeks as if it had been in place already. Bicycle repair facilities and...

We’re open and staying safe

Many customers and readers have asked and worried about us. This post is to reassure everybody that we're doing fine at Rene Herse Cycles. For the time being, Seattle is relying on everybody's best efforts of social distancing and staying home, and there is no mandatory lockdown. Fortunately, people...