We’re open and staying safe

We’re open and staying safe

Many customers and readers have asked and worried about us. This post is to reassure everybody that we’re doing fine at Rene Herse Cycles. For the time being, Seattle is relying on everybody’s best efforts of social distancing and staying home, and there is no mandatory lockdown. Fortunately, people are taking it seriously. I went for a walk today and saw a couple talk to the owner of a classic car – while keeping a distance of 8 feet.

At Rene Herse Cycles, we’ve instated policies to ensure the safety of our employees and others in our community. Where possible, our team is telecommuting. The other employees have staggered their shifts, so there is minimal contact. It’s a bit lonely to be working alone in the office and warehouse, but it’s the best way right now.

We appreciate your support in these difficult times. Thank you!

Speaking of Bicycle Quarterly, the Spring 2020 edition will be mailed on Tuesday. As so many of us have to stay home, we realize that good reading material is more important than ever. Switching off our computers, tuning out the bad news, and getting lost in a book or magazine may be the best way to deal with the current situation. We are increasing the frequency of mailing Bicycle Quarterly, so new subscribers don’t have to wait long before they get their first magazine.

The new Bicycle Quarterly combines far-off adventures like riding in Peru (on the cover) – because we must keep our dreams alive! – with attainable rides closer to home, such as our bike test of the Horse All-Road Elite in the foothills of the Cascade Mountains…

… and the inaugural ride of the Oregon Cascades Volcanic Arc 400 (OCVA 400) bikepacking route.

We thank you for your support, but most of all, we hope all of you stay safe. We’re all in this together, and our thoughts go out to everybody!

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Comments (6)

  • marmotte27

    This will be the most needed BQ ever (even ahead of those that said that stiff frames were nonsense and that we needed wide supple tires).

    Just hope it gets here alright.

    March 21, 2020 at 9:31 am
  • Derek

    Glad to hear that you are relatively safe. Unfortunately, I’m in a business that has many workers and travelers in the same place, at the same time, and it will stay that way because it’s considered critical infrastructure. So that’s not fun. Really looking forward to “getting lost” in the spring BQ.

    March 21, 2020 at 10:09 am
  • Scott Clarke

    How come I’m not receiving any answer to my email regarding my subscription?

    March 21, 2020 at 6:41 pm
    • Jan Heine

      If your question was submitted via our support forms (and not via Instagram, Facebook or as a letter to the editor), you should have received an answer. Please check your spam folder; sometimes, messages end up there. If not, please resubmit your question via our support form to make sure it ends up in the right place.

      March 21, 2020 at 8:51 pm
    • Andy Stow

      Scott, I can back that up. I recently wondered why they were being unresponsive to a simple support question until I looked in my gmail spam folder and saw a response from a day after I asked it.

      March 22, 2020 at 6:55 am
  • Andy Stow

    Glad you’re all doing well. I was glad to get my package this week and continue building my new bike during this staycation.

    March 22, 2020 at 6:56 am

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